I never thought something like this would affect our world the way it has, but here we are, quarantined in our homes and wondering when we will be allowed out again. At first I thought the threat would only affect April weddings which I fortunately do not have any April couples this year. Then the bans extended to 8 weeks, which might affect all of my May couples. (insert heartbreak here) I sent an email out to those affected couples, but I wanted to share with you all my words of reassurance and how I plan to navigate the uncharted waters that lie ahead.
I am doing everything I can to help those couples affected by the COVID-19 pandemic. If you need advice or formal printed cards, please just send me an email. firstname.lastname@example.org
My plan is as follows:
Working remotely, connecting digitally: I am continuing to work normal business hours in my home office as I have the resources and tools I need to complete my jobs right here at home. I am still hustling and here to support you with the best-in-class service you’ve come to expect.
Since my wedding service is not event based, my schedule is flexible enough to accommodate unexpected situations such as this. Should you need to reprint your wedding invitations, there is no need to be concerned if my printing schedule can handle it. I will do everything in my power to make the process smooth should you need to postpone and/or reschedule your big day.
Safeguarding your invitations: Every invitation order moving forward will include a glue stick to seal your envelopes as the CDC recommends not licking envelopes.
Offer support and guidance: As we all continue to navigate the unexpected that is coming with the coronavirus in the next couple months, I am here to offer you advice with invitation etiquette should you need to postpone and/or reschedule your wedding. If you find yourself in a situation where you need to do either of these, I am offering a few things to help things run smoothly.
1. Free digital graphic
This offer is for any couple, regardless if you are a current client of mine or not. If your wedding needs to be postponed and/or rescheduled I will create a digital graphic that compliments your wedding invitation design to send to your family and friends electronically.
2. Free postponement postcards
If you are a current client and have already sent out your wedding invitations, I’m offering formal postponement postcards at no charge. These cards will be 4 x 6 in size and match your wedding invitation design.
3. Discount on reprinting
If your wedding invitations have already been printed, I am offering 15% off the reprint of your wedding invitations once you decide on your new wedding date.
In addition to these steps, I will be monitoring the latest information including recommendations from the CDC and World Health Organization and doing my part to stop the spread of this disease. I will continue to keep an eye on the situation and make further adjustments to my action plan if and when necessary. The health and well-being of my clients and community are of utmost importance.
I’m here for you.
COVID-19 has affected all of us in some way. For the couples who are cancelling or postponing their weddings, my heart breaks for you. As a wedding vendor, I can tell you that the wedding community has been uniting and brainstorming the very best ways we can help. If plans for your big day have been changed due to the virus, please email me. email@example.com